On completing the online purchase process you will have immediate access to your course. 

You have access to the courses you have purchased indefinitely. Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

No, you can visit it at any time, wherever you are. Each course is made up of a number of individual modules which enables you to complete it in your own time and at times convenient to you. If you wish to return to the course at the point, you last left it at, please ensure you use the same device to access the course and do not clear your cache in between visits.

Please contact the QH social media or by calling +97150209580.

The software that we use for our eLearning does not have a download or print function, so there is no easy way to obtain this. For this reason, once you have purchased individual eLearning courses with us you have indefinite access to them so that you may return to the information and review it at any time.  

Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depending on the issuing bank of the credit card used.

Any learner can withdraw from the programme and receive a refund based on the following Criteria:

1- Online courses 24 hours Before the course starts: No refund.

2- more than 24 hours before the course starts: Full refund.

3- Products Full refunds within 14 days of purchase.

Services As per terms and conditions in the service delivery contract.

4. Payment confirmation

Customer can cancel their order/requested services within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.

If you did not pass the course with the grade required to earn the certificate, you can enroll in a future session.

There are 2 options:

Option 1: purchase the program bundle:

One-click bundle purchase to add all the program courses at once.

Option 2: Upgrade Course by Course

You can also purchase the program courses one by one.  

SEP currently offers two types of certificates:

- Certificates for single courses

- Program certificates for programs (series of courses)

SEP courses do not award free certificates. Certificates are awarded only to passing students registered in the paid certificate track. The enrollment fee for this track varies by course.

SEP cannot send individual printed copies of certificates. However, you can save the certificate by downloading it as a PDF file.

Yes. With the exception of professional education courses.

You can save your certificate on your computer by downloading it as a PDF using either the Chrome or Safari browser. 

To add your SEP certificate directly to your LinkedIn profile

Log in to your LinkedIn account, then go to your profile.

On the right, in the Add profile section dropdown, choose Background and then select the drop-down triangle next to Licenses & Certifications.

In Name, enter the name of the course or program.

In Issuing Organization, enter "SEP".

(Optional) In Issue Date, enter the time period during which you earned the certification.

(Optional) Select the checkbox This certification does not expire.

You can leave the Credential ID field empty.

In Certification URL, enter the URL for your certificate.

To purchase your course online just follow the link. Online purchases can either be paid for immediately by credit/debit card, you can nominate somebody else to pay on your behalf, or an invoice can be requested.