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Conflict management and crucial conversations

by Super Admin

$ 10

Conflict Resolution

Conflict management and crucial conversations

<p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:12pt;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Course Description</span><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><br></span><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Many people struggle to navigate disagreements effectively, leading to strained relationships, reduced productivity, and missed opportunities in both personal and professional lives. The "Conflict Management and Crucial Conversations" course at Sagson Educational Portal aims to address this challenge by providing strategies and techniques for communicating during difficult conversations.Designed for beginners with no prior experience in conflict resolution, this course features a series of video modules and potentially interactive exercises. You will gain the skills to identify core issues and approach conversations with a clear objective. Develop strategies to stay calm and collected during tense situations, and learn to express your needs while actively listening to the other person's perspective.</span></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><b style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">Key Course Features</b></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><b style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">Thoroughly Researched Content</b><span style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">: Each course is designed with meticulously researched materials to ensure comprehensive learning.</span></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><b style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">Engaging Audiovisual Modules</b><span style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">: Enjoy bite-sized modules that enhance understanding and retention through dynamic audiovisual content.</span></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><b style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">Expert Access</b><span style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">: Connect with leading industry professionals and academic experts for guidance and insights.</span></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><b style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">Flexible Learning Duration</b><span style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">: Gain full access to the course for 365 days, with round-the-clock customer support available to assist you.</span></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><b style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">Instant Certification</b><span style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">: Receive a digital certificate immediately upon course completion, validating your new skills.</span></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><br></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><b style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">Assessments & Certification</b></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><span style="color:#1d1c1d;background-color:#f8f8f8;" data-mce-style="color:#1d1c1d;background-color:#f8f8f8;">To earn certification from the Sagson Educational Portal, learners might be required to complete and pass certain assessments that test their understanding of the course material. These assessments are crucial in determining their eligibility for certification.</span></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><b style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">Order Your Certificate</b></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><span style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">Complete the course and claim your certificate. </span></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><br></p>

Best seller
0
Created By Super Admin

$ 10

50% off $ 20

Estimated Time

1 hours 0 mins

On demand video

Enrolled By

0

Students & professionals

Total

13

Resources

Full

Lifetime

Access

About this Professional course

<p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:12pt;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Course Description</span><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><br></span><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Many people struggle to navigate disagreements effectively, leading to strained relationships, reduced productivity, and missed opportunities in both personal and professional lives. The "Conflict Management and Crucial Conversations" course at Sagson Educational Portal aims to address this challenge by providing strategies and techniques for communicating during difficult conversations.Designed for beginners with no prior experience in conflict resolution, this course features a series of video modules and potentially interactive exercises. You will gain the skills to identify core issues and approach conversations with a clear objective. Develop strategies to stay calm and collected during tense situations, and learn to express your needs while actively listening to the other person's perspective.</span></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><b style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">Key Course Features</b></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><b style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">Thoroughly Researched Content</b><span style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">: Each course is designed with meticulously researched materials to ensure comprehensive learning.</span></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><b style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">Engaging Audiovisual Modules</b><span style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">: Enjoy bite-sized modules that enhance understanding and retention through dynamic audiovisual content.</span></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><b style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">Expert Access</b><span style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">: Connect with leading industry professionals and academic experts for guidance and insights.</span></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><b style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">Flexible Learning Duration</b><span style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">: Gain full access to the course for 365 days, with round-the-clock customer support available to assist you.</span></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><b style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">Instant Certification</b><span style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">: Receive a digital certificate immediately upon course completion, validating your new skills.</span></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><br></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><b style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">Assessments & Certification</b></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><span style="color:#1d1c1d;background-color:#f8f8f8;" data-mce-style="color:#1d1c1d;background-color:#f8f8f8;">To earn certification from the Sagson Educational Portal, learners might be required to complete and pass certain assessments that test their understanding of the course material. These assessments are crucial in determining their eligibility for certification.</span></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><b style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">Order Your Certificate</b></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><span style="color:#1d1c1d;background-color:transparent;" data-mce-style="color:#1d1c1d;background-color:transparent;">Complete the course and claim your certificate. </span></p><p style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:Arial, sans-serif;font-size:11pt;font-style:normal;font-weight:400;color:rgb(0, 0, 0);margin:0px !important;padding:0px !important;"><br></p>

<p style="color: rgb(73, 80, 87); text-align: justify; margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:"Nunito Sans", sans-serif;font-size:16px;font-style:normal;font-weight:400;color:rgb(73, 80, 87);margin:0px !important;padding:0px !important;text-align:justify;"><b style="color:#000000;background-color:transparent;" data-mce-style="color:#000000;background-color:transparent;">A Stable Internet Connection</b></p><p style="color: rgb(73, 80, 87); text-align: justify; margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:"Nunito Sans", sans-serif;font-size:16px;font-style:normal;font-weight:400;color:rgb(73, 80, 87);margin:0px !important;padding:0px !important;text-align:justify;"><span style="color:#000000;background-color:transparent;" data-mce-style="color:#000000;background-color:transparent;">To access video lessons, downloadable materials, and online assessments without interruption.</span></p><p style="color: rgb(73, 80, 87); text-align: justify; margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:"Nunito Sans", sans-serif;font-size:16px;font-style:normal;font-weight:400;color:rgb(73, 80, 87);margin:0px !important;padding:0px !important;text-align:justify;"><b style="color:#000000;background-color:transparent;" data-mce-style="color:#000000;background-color:transparent;">A Laptop, Desktop, or Mobile Device</b></p><p style="color: rgb(73, 80, 87); text-align: justify; margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:"Nunito Sans", sans-serif;font-size:16px;font-style:normal;font-weight:400;color:rgb(73, 80, 87);margin:0px !important;padding:0px !important;text-align:justify;"><span style="color:#000000;background-color:transparent;" data-mce-style="color:#000000;background-color:transparent;">Courses are accessible via any modern device with a web browser. For optimal experience, a larger screen is recommended.</span></p><p style="color: rgb(73, 80, 87); text-align: justify; margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:"Nunito Sans", sans-serif;font-size:16px;font-style:normal;font-weight:400;color:rgb(73, 80, 87);margin:0px !important;padding:0px !important;text-align:justify;"><b style="color:#000000;background-color:transparent;" data-mce-style="color:#000000;background-color:transparent;">Basic Digital Literacy</b></p><p style="color: rgb(73, 80, 87); text-align: justify; margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:"Nunito Sans", sans-serif;font-size:16px;font-style:normal;font-weight:400;color:rgb(73, 80, 87);margin:0px !important;padding:0px !important;text-align:justify;"><span style="color:#000000;background-color:transparent;" data-mce-style="color:#000000;background-color:transparent;">Familiarity with using a web browser, email, and basic navigation is helpful to complete the course smoothly.</span></p><p style="color: rgb(73, 80, 87); text-align: justify; margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:"Nunito Sans", sans-serif;font-size:16px;font-style:normal;font-weight:400;color:rgb(73, 80, 87);margin:0px !important;padding:0px !important;text-align:justify;"><b style="color:#000000;background-color:transparent;" data-mce-style="color:#000000;background-color:transparent;">Up-to-Date Web Browser</b></p><p style="color: rgb(73, 80, 87); text-align: justify; margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:"Nunito Sans", sans-serif;font-size:16px;font-style:normal;font-weight:400;color:rgb(73, 80, 87);margin:0px !important;padding:0px !important;text-align:justify;"><span style="color:#000000;background-color:transparent;" data-mce-style="color:#000000;background-color:transparent;">Ensure your device is running the latest version of Google Chrome, Firefox, Safari, or Microsoft Edge for full compatibility.</span></p><p style="color: rgb(73, 80, 87); text-align: justify; margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:"Nunito Sans", sans-serif;font-size:16px;font-style:normal;font-weight:400;color:rgb(73, 80, 87);margin:0px !important;padding:0px !important;text-align:justify;"><b style="color:#000000;background-color:transparent;" data-mce-style="color:#000000;background-color:transparent;">A Willingness to Learn</b></p><p style="color: rgb(73, 80, 87); text-align: justify; margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:"Nunito Sans", sans-serif;font-size:16px;font-style:normal;font-weight:400;color:rgb(73, 80, 87);margin:0px !important;padding:0px !important;text-align:justify;"><span style="color:#000000;background-color:transparent;" data-mce-style="color:#000000;background-color:transparent;">Self-motivation and commitment to personal development are key to completing the course successfully.</span></p><p style="color: rgb(73, 80, 87); margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding: 0px !important;" data-mce-style="font-family:"Nunito Sans", sans-serif;font-size:16px;font-style:normal;font-weight:400;color:rgb(73, 80, 87);margin:0px !important;padding:0px !important;"><br></p>

What You Will Learn

Enhanced Knowledge and Skills

Gain practical and theoretical understanding relevant to the subject area, improving both personal and professional competencies.

Certified Achievement

Receive Accredited Certificate upon successful completion, verifying your professional development.

Career and Workplace Readiness

Apply new skills confidently in real-world scenarios, boosting your employability and performance at work.

Self-Paced Learning Completion

Learn at your own convenience with full control over your pace, helping you achieve your goals more effectively.

Increased Confidence and Capability

Develop greater confidence in your abilities, enabling you to take on new challenges and responsibilities with ease.


Course content

PREPARING FOR YOUR CONVERSATION

Welcome

Preparing your problem statement

Getting into the right state

0 hours 15 mins to complete
3 lessons

DELIVERING YOUR CONVERSATION

Presenting your problem statement

Asking your critical question

Listening to the other person

Agreeing on next steps

Finishing the conversation

0 hours 19 mins to complete
5 lessons

BONUS SECTION: EXAMPLES

BONUS VIDEO - breaking up with your partner

BONUS VIDEO - separation discussion at work

BONUS VIDEO - discussion with your flatmate

0 hours 19 mins to complete
3 lessons

BONUS VIDEOS

How to detect a when a conversation turns crucial?

Providing feedback successfully

0 hours 7 mins to complete
2 lessons

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Frequently Asked Questions

How do I purchase a course?

To purchase your course&nbsp;online just follow the link.&nbsp;Online purchases can either be paid for immediately by credit/debit card, you can nominate somebody else to pay on your behalf, or an invoice can be requested.

How do I access the courses I have paid for?

On completing the&nbsp;online purchase process you will have immediate access to your course.&nbsp;

How long do I have access to my purchased course?

You have access to the courses you have purchased indefinitely. Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

Do I have to complete a course in one go?

No, you can visit it at any time, wherever you are. Each course is made up of a number of individual modules which enables you to complete it in your own time and at times convenient to you. If you wish to return to the course at the point, you last left it at, please ensure you use the same device to access the course and do not clear your cache in between visits.

I have purchased the course online but cannot access the course?

Please contact the QH social media or by calling&nbsp;+97150209580.

Can I download or print a copy of the course material?

The software that we use for our eLearning does not have a download or print function, so there is no easy way to obtain this. For this reason, once you have purchased individual eLearning courses with us you have indefinite access to them so that you may return to the information and review it at any time.&nbsp;&nbsp;

When I will receive the refund payment?

Refunds will be made onto the original mode of payment and will be processed within 10 to&nbsp;45 days&nbsp;depending on the issuing bank of the credit card used.

What are the criteria in refund the payment for courses?

Any learner can withdraw from the programme and receive a refund based on the following Criteria:1- Online courses&nbsp;24 hours Before&nbsp;the course starts: No refund.2- more than 24 hours before the course starts: Full refund.3- Products Full refunds within&nbsp;14 days&nbsp;of purchase.Services As per terms and conditions in the service delivery contract.4. Payment confirmation

Can I cancel any program\course I sign in?

Customer can cancel their order/requested services within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.

If I fail a course, can I retake it?

If you did not pass the course with the grade required to earn the certificate, you can enroll in a future session.

Options for Purchasing a Program.?

There are 2 options:Option 1:&nbsp;purchase the program bundle:One-click bundle purchase to add all the program courses at once.Option 2: Upgrade Course by CourseYou can also purchase the program courses one by one.&nbsp;&nbsp;

What types of certificates does SEP offers?

SEP currently offers&nbsp;two types&nbsp;of certificates:- Certificates for single courses- Program certificates for programs (series of courses)

Does SEP offer free certificates?

SEP courses do not award free certificates. Certificates are awarded only to passing students registered in the paid certificate track. The enrollment fee for this track varies by course.

Can I get a paper copy of my certificate?

SEP cannot send individual printed copies of certificates. However, you can save the certificate by downloading it as a PDF file.

I am not interested in a certificate. Can I still enroll in a course?

Yes. With the exception of professional education courses.

How do I download my certificate?

You can save your certificate on your computer by downloading it as a PDF using either the Chrome or Safari browser.&nbsp;

How can I add my certificate to my LinkedIn profile?

To add your SEP certificate directly to your LinkedIn profileLog in to your LinkedIn account, then go to your profile.On the right, in the Add profile section dropdown, choose Background and then select the drop-down triangle next to Licenses &amp; Certifications.In Name, enter the name of the course or program.In Issuing Organization, enter "SEP".(Optional) In Issue Date, enter the time period during which you earned the certification.(Optional) Select the checkbox This certification does not expire.You can leave the Credential ID field empty.In Certification URL, enter the URL for your certificate.

More questions? Visit the Learner Help Center.

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